tkbazi Terms & Conditions

1 Definitions

In these Terms & Conditions, the following definitions apply unless the context requires otherwise:

• "tkbazi", "we", "us", "our" refers to the tkbazi platform and its operating entity, reachable at https://tkbazi.vip.
• "Player", "you", "your" refers to any individual who accesses, registers with, or uses the tkbazi platform.
• "Platform" refers to the tkbazi website (https://tkbazi.vip), its mobile-optimised interfaces, and all services made available thereon.
• "Account" refers to the individual registered player account created by you on the tkbazi platform.
• "Balance" refers to the real-money funds held in your tkbazi player account, denominated in Bangladeshi Taka (৳, BDT).
• "Bonus Funds" refers to promotional credits, free bet awards, or other non-cash incentives granted by tkbazi subject to wagering requirements.
• "Wager" refers to any bet, stake, or game entry placed using real-money Balance or Bonus Funds on the Platform.
• "Payment Method" refers to approved financial instruments for deposit and withdrawal, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard.
• "Prohibited Conduct" refers to any action expressly forbidden under Section 8 of these Terms.
• "BST" refers to Bangladesh Standard Time (UTC+6).

2 Acceptance of Terms

These Terms & Conditions, together with the tkbazi Privacy Policy and Responsible Gaming Policy (collectively, the "Agreement"), govern the entire relationship between tkbazi and each Player. By completing the registration process on the Platform, you represent and warrant that:

• You have read and understood these Terms & Conditions in full;
• You agree to be legally bound by this Agreement;
• You meet all eligibility requirements set out in Section 3;
• All information provided during registration is accurate, complete, and current;
• You are not accessing the Platform from a jurisdiction where online gambling is prohibited by applicable law.

Continued use of the Platform following any amendment to these Terms constitutes acceptance of the revised Agreement. tkbazi reserves the right to update these Terms at any time in accordance with Section 13.

3 Eligibility & Registration

To be eligible to register and maintain an active tkbazi account, you must:

• Be at least 18 years of age at the time of registration;
• Be a natural person (corporate accounts are not permitted);
• Not be a resident of any jurisdiction where online gambling is illegal under applicable law;
• Not be a current employee, contractor, director, or officer of tkbazi, or an immediate family member of such a person;
• Not have previously been excluded or permanently banned from the Platform;
• Provide accurate and truthful registration information, including your full legal name, date of birth, and valid contact details.

Each player is permitted to hold only one (1) active account on the Platform at any time. Duplicate accounts are strictly prohibited and may result in permanent suspension of all associated accounts and forfeiture of any balance held therein. If you suspect that a duplicate account has been created in error, you must contact tkbazi support at [email protected] immediately.

tkbazi reserves the right to refuse registration, suspend, or permanently close any account at its sole discretion, with or without prior notice, where eligibility conditions are not met or where there is reasonable suspicion of fraudulent activity.

4 Account Responsibilities

You are solely responsible for all activity that occurs on your tkbazi account. Specifically, you agree to:

• Keep your login credentials — username and password — strictly confidential and not share them with any third party;
• Select a password that is sufficiently strong and unique to the tkbazi platform;
• Log out of your account at the end of each session, particularly when accessing the Platform on a shared or public device;
• Notify tkbazi immediately at [email protected] if you become aware of any unauthorised access to your account or any breach of your login credentials;
• Ensure that all personal and financial information held on your account remains accurate and up to date at all times.

tkbazi will not be held liable for any loss or damage arising from your failure to comply with the above security obligations. In the event of unauthorised access resulting from your own negligence, tkbazi reserves the right to investigate and, where appropriate, freeze the account pending resolution.

Account verification ("KYC" — Know Your Customer) may be requested at any time, including prior to processing a withdrawal. Acceptable verification documents include a national ID card, passport, or driving licence for identity verification, and a recent utility bill or bank statement for address verification. Failure to provide satisfactory KYC documentation within the period specified by tkbazi may result in account suspension or cancellation of a pending withdrawal.

5 Deposits & Withdrawals

5.1 Deposits

All deposits to your tkbazi account must be made using an approved Payment Method listed in these Terms. tkbazi currently accepts deposits via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. All transactions are processed in Bangladeshi Taka (৳, BDT). Minimum and maximum deposit limits apply and are displayed at the point of transaction within your account dashboard.

Deposits made via bKash, Nagad, and Rocket are typically credited to your tkbazi Balance within 60 seconds of successful confirmation from the payment provider. Bank transfer deposits may take longer depending on the processing times of the originating bank. tkbazi is not responsible for delays caused by third-party payment processors.

5.2 Withdrawals

Withdrawals from your tkbazi Balance may be requested at any time subject to the following conditions:

• Your account has been fully verified (KYC requirements satisfied);
• There are no outstanding wagering requirements attached to bonus funds in your account;
• The withdrawal amount does not exceed your available real-money Balance;
• The withdrawal is processed to a Payment Method registered in your own name and previously used to make a deposit on the Platform.

tkbazi aims to process verified withdrawal requests within 15 to 60 minutes for bKash, Nagad, and Rocket transactions. Bank transfers may take 1 to 3 business days depending on the recipient bank. tkbazi reserves the right to conduct additional security checks prior to approving any withdrawal, which may extend the standard processing time. Players will be notified if additional documentation is required.

Withdrawal requests may be declined or reversed if tkbazi has reasonable grounds to suspect fraudulent activity, money laundering, or a breach of these Terms. In such cases, the relevant Balance may be frozen pending investigation.

6 Bonuses & Promotions

tkbazi may from time to time offer welcome bonuses, reload bonuses, free bets, cashback promotions, and other incentives to eligible players. All bonuses and promotions are subject to their own specific terms, which will be published alongside each offer. In the event of any conflict between promotion-specific terms and these general Terms & Conditions, the promotion-specific terms shall prevail in respect of that promotion.

Unless otherwise stated in a specific promotion's terms, the following general bonus conditions apply to all tkbazi promotions:

• Bonus funds must be wagered a minimum number of times (the "wagering requirement") before any winnings derived from bonus funds may be withdrawn as real money;
• Wagering requirements apply to bonus funds only; real-money Balance is not subject to wagering requirements and may be withdrawn at any time subject to Section 5.2;
• Each player is entitled to claim each promotion only once unless otherwise specified;
• tkbazi reserves the right to withdraw, modify, or cancel any promotion at any time without prior notice if there is evidence of abuse, collusion, or exploitation;
• Bonuses are void if the player account is suspended, closed, or found to be in breach of these Terms at the time of the bonus award or during the wagering period.

tkbazi takes a zero-tolerance approach to bonus abuse. Any player found to be systematically exploiting promotional terms — including through the use of multiple accounts, collusion with other players, or placing opposing bets to meet wagering requirements with minimal risk — will have their bonus voided, their account suspended, and any winnings derived from the abuse forfeited.

7 Betting & Gaming Rules

All wagers placed on the tkbazi platform are subject to the specific game rules published within each product section of the Platform. Sports betting markets — including cricket (BPL, T20 World Cup, IPL, Bangladesh Tigers), football, kabaddi, and other available markets — are governed by the rules displayed within the Sports section of the Platform at the time the wager is placed.

Key general rules applicable to all wagers include:

• All wagers are final once confirmed by the Platform. tkbazi does not accept requests to cancel or amend a wager after it has been placed and accepted by the system;
• tkbazi reserves the right to void any wager where there is evidence of a technical error, data feed error, or manifest pricing mistake;
• In the event of a disputed result, tkbazi's decision — based on available official sources and game logs — shall be final and binding;
• Live casino games are governed by the rules of the respective game provider (Evolution Gaming, Pragmatic Play Live, Ezugi). In the event of a disconnection during a live game hand or round, the outcome recorded by the game provider's server shall be the authoritative result;
• Minimum and maximum stake limits apply per wager type and are displayed at the point of bet placement.

8 Prohibited Conduct

The following actions are strictly prohibited on the tkbazi platform. Engaging in any Prohibited Conduct may result in immediate account suspension, forfeiture of Balance and Bonus Funds, and reporting to relevant authorities where required by law:

• Registering more than one account on the Platform, whether under your own identity or a false identity;
• Providing false, misleading, or fraudulent information during registration or KYC verification;
• Using the Platform if you are under 18 years of age;
• Depositing funds obtained through illegal activity, including but not limited to proceeds of fraud, theft, or financial crime (money laundering);
• Using any software, bot, script, or automated system to interact with the Platform in a manner not intended for regular human play;
• Exploiting software bugs, glitches, or vulnerabilities in the Platform for financial gain;
• Colluding with other players or coordinating wagers to manipulate game or betting outcomes;
• Engaging in abusive, threatening, or harassing behaviour towards tkbazi staff or other players via any communication channel;
• Charging back, reversing, or disputing a legitimate deposit through your Payment Method provider without first contacting tkbazi support;
• Attempting to access another player's account without authorisation.

9 Intellectual Property

All content on the tkbazi platform — including but not limited to the tkbazi brand name and logo, website design, page layouts, text, graphics, software, game interfaces, and promotional materials — is the intellectual property of tkbazi or its licensed content providers and is protected by applicable copyright, trademark, and intellectual property law.

Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal, non-commercial gaming purposes in accordance with these Terms. This licence does not permit you to: copy, reproduce, or redistribute any Platform content; reverse-engineer any software underlying the Platform; use the tkbazi name or logo without prior written consent; or scrape, index, or data-mine the Platform by automated means.

All third-party game content (including games from Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, and Ezugi) remains the intellectual property of the respective studios and is used by tkbazi under licence. tkbazi makes no claim of ownership over third-party game content.

10 Privacy & Data

tkbazi is committed to protecting the personal data of its players in accordance with its Privacy Policy, which is incorporated into this Agreement by reference. The Privacy Policy sets out in detail how tkbazi collects, uses, stores, and protects your personal and financial information.

By registering an account, you consent to the collection and processing of your personal data as described in the Privacy Policy. In summary, tkbazi collects only the data necessary to operate your account, process transactions, comply with applicable legal obligations (including anti-money-laundering requirements), and deliver customer support. tkbazi does not sell your personal data to third parties.

For full details, please review the tkbazi Privacy Policy.

11 Responsible Gaming

tkbazi provides the following responsible gaming tools, accessible to all registered players via their account dashboard at no cost:

• Deposit Limits: Set daily, weekly, or monthly maximum deposit amounts to control spending;
• Loss Limits: Set daily, weekly, or monthly maximum loss thresholds;
• Session Time Reminders: Receive alerts after a configurable period of continuous play;
• Cooling-Off Period: Temporarily suspend your account for a defined period (24 hours to 6 weeks);
• Self-Exclusion: Permanently close your tkbazi account if you feel gambling is harming your wellbeing. Permanent self-exclusion requests are irreversible.

If you believe your gambling has become a problem, or if you are concerned about someone else's gambling behaviour, we urge you to visit the tkbazi Responsible Gaming page or contact our support team at [email protected]. Our team operates 24/7 on Bangladesh Standard Time and can assist with immediate account restrictions.

tkbazi enforces a strict 18+ only policy across the entire Platform. We do not knowingly permit minors to register or play, and we actively cooperate with parental control software providers to help parents protect minors from accessing gambling content.

12 Limitation of Liability

To the maximum extent permitted by applicable law, tkbazi's total aggregate liability to any Player — whether in contract, tort (including negligence), breach of statutory duty, or otherwise — shall not exceed the total real-money deposits made by that Player to the Platform in the 30 days preceding the event giving rise to the claim.

tkbazi shall not be liable for any of the following categories of loss, whether direct or indirect:

• Loss of profits, revenue, or anticipated winnings;
• Loss of data or corruption of data;
• Losses arising from interruption of service, platform downtime, or technical malfunction beyond tkbazi's reasonable control;
• Losses arising from the actions of third-party payment processors, game providers, or telecommunications providers;
• Losses arising from your failure to comply with these Terms, including your failure to maintain the security of your account credentials.

Nothing in these Terms shall exclude or limit tkbazi's liability for fraud, fraudulent misrepresentation, or any other liability that cannot be excluded or limited by applicable law.

The Platform is provided on an "as is" and "as available" basis. tkbazi makes no warranty — express or implied — regarding the uninterrupted availability of the Platform, the accuracy of odds or game results displayed prior to confirmation, or the fitness of the Platform for any particular purpose beyond its intended use as an online gaming platform.

13 Amendments to These Terms

tkbazi reserves the right to amend, update, or replace these Terms & Conditions at any time. Where a material change is made, tkbazi will provide reasonable notice to registered players by publishing the updated Terms on the Platform and, where practicable, notifying players via the contact details held on their account.

The date of the most recent revision will be indicated at the top of the Terms document as the "Effective Date". Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must cease using the Platform and may request closure of your account by contacting [email protected].

14 Governing Law & Dispute Resolution

These Terms & Conditions, and any dispute or claim arising out of or in connection with them or their subject matter or formation, shall be governed by and construed in accordance with applicable law. tkbazi operates its platform for players in Bangladesh and designs its services with Bangladeshi players in mind.

In the event of a dispute between a Player and tkbazi, the parties agree to first attempt to resolve the matter informally by contacting tkbazi's customer support team at [email protected]. tkbazi commits to acknowledging all formal dispute submissions within 5 BST business days and to providing a substantive written response within 20 BST business days of receipt of all relevant information.

If a dispute cannot be resolved through the internal complaints process, the parties agree to seek resolution through good-faith mediation before initiating any formal legal proceedings. tkbazi's decisions on gaming outcomes, wager settlements, and bonus eligibility — made in accordance with these Terms and the applicable game or product rules — are final and binding absent manifest error.

15 Contact Information

If you have any questions about these Terms & Conditions, wish to raise a complaint, or need to contact tkbazi's support team for any reason, please use the following contact details:

• Email: [email protected] (plain text — not a clickable link)
• Support Hours: 24 hours a day, 7 days a week, on Bangladesh Standard Time (BST, UTC+6)
• Website: https://tkbazi.vip

For responsible gaming inquiries, self-exclusion requests, or account restriction requests, please visit the Responsible Gaming page or email [email protected] directly. Responsible gaming requests are treated as urgent and will be actioned within 24 hours of receipt.